Shipping policy

Shipping Policy

Effective Date: August 2026

Thank you for shopping with Themunoz Home. We are committed to providing a smooth and reliable shopping experience from checkout to delivery.

Order Processing

  • Orders are processed within 1–3 business days after payment is successfully confirmed.

  • Orders are not processed or shipped on weekends and public holidays.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping & Delivery

Our estimated delivery time is:

7–14 business days

Delivery times may vary depending on your location, shipping carrier, customs clearance, weather, holidays, or other unexpected circumstances.

Please note that the estimated delivery time does not include order processing time.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping or special shipping promotions.

Order Tracking

Once your order has been shipped, we will provide a tracking number by email whenever tracking is available.

You can use the tracking information to check your order's delivery status.

Delayed Orders

While we work hard to deliver your order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact our support team and we will be happy to assist you.

Incorrect Shipping Address

Please make sure your shipping address is correct and complete before placing your order.

Shopfutur Store is not responsible for delivery problems caused by incorrect, incomplete, or outdated shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

For damaged items, please provide photos of the package and product when contacting our support team.

International Orders

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipping, please contact us.

Email: emqc1990@gmail.com

We are happy to help and will do our best to resolve your concerns as quickly as possible.

Themunoz Home — Smart Choices. Everyday Style. Better Living.